For Flight Departments & Schedulers
Ground Transportation
Built for the Person Booking It
Everything you need to put us in your vendor file and dispatch a car: documents, procedures, FBO coverage, and capacities. On one page, so you do not have to ask for any of it.
The paperwork, up front
Most ground transportation vendors make you chase this. Here is what we hold and what we will send, same business day, to [email protected]:
- Certificate of insurance: available on request. Our carrier issues it with your company or flight department named as certificate holder, which is the version your risk team actually needs. Tick the box on the form below and we will order it.
- W-9: completed and signed, sent on request for your AP file.
- Colorado PUC authority: permit LL-04689, Luxury Limousine class. You can also verify it yourself in the state's public permit search; the link is at the bottom of this page.
- Mutual NDA: download the PDF or the Word version, fill in the bracketed fields, sign, and send it back for countersignature. Or send us yours: we sign client paperwork.
- Chauffeur screening: background checks and drug testing on every chauffeur, documented on request.
If your onboarding portal needs a form filled out rather than documents emailed, send the link. We will complete it.
How a trip actually runs
We watch the tail, not the schedule you sent us
Give us the tail number and we track the flight from wheels-up. The chauffeur's staging time moves with the ETA. An early arrival gets met early. You do not need to call us when the aircraft is running ahead or behind.
Changes are expected, not penalized
Tail swaps, headcount changes, a leg added on the ground. Tell us and we re-dispatch. If the change moves the vehicle class, we quote the difference before we move anything.
We do not cancel on our own
Weather, delays, and diversions do not trigger a cancellation from our side. If a Denver arrival diverts, our default is to reposition to Colorado Springs and run the ground leg from there. We stand down only on your instruction, or if we get no reply one hour after the aircraft is on the ground.
Winter is a planning problem, and we plan for it
Any mountain leg touching the I-70 corridor between September and May goes out in a vehicle that meets Colorado's Traction Law, with chains aboard, and with schedule buffer built in for restricted conditions. If the pass closes, we tell you early and work the alternative rather than sitting on it.
Where we meet your passengers
FBO rosters change hands often. These are current as of August 2026, verified against each airport's own directory. The sources are linked at the bottom of this page.
- Centennial (APA): Signature North, Signature South, jetCenters of Colorado, Modern Aviation. Helicopter arrivals at The Heliplex.
- Denver International (DEN): Signature, 7850 Harry B. Combs Parkway. Commercial arrivals are met on Level 5, Island 2.
- Rocky Mountain Metropolitan (BJC): Signature on Airport Way, Sheltair on Rocky Road.
- Eagle County (EGE): Signature, Gypsum. The Vail and Beaver Creek gateway.
- Aspen (ASE): Atlantic Aviation.
Flying into a field not on this list? Send it. Colorado has a lot of runways and we have driven to most of them.
Capacity, before you have to ask
Passenger count is rarely the constraint. Luggage is, especially in ski season, when four passengers arrive with eight bags and two ski tubes.
| Vehicle | Passengers | Bags | Hourly | Minimum |
|---|---|---|---|---|
| Executive Sedan | 3 | 3 | $150/hr | 2 hr |
| Executive SUV | 5 | 8 | $125/hr | 2 hr |
| Luxury SUV | 6 | 5 | $150/hr | 2 hr |
| Jet Van | 9 | 12 | $375/hr | 4 hr |
| Executive Van | 12 | 14 | $325/hr | 4 hr |
| Luxury Coach Van | 12 | 18 | $250/hr | 3 hr |
Hourly rates shown, with a per-vehicle minimum. Point-to-point transfers are quoted per trip: send the itinerary and we will price it. Gratuity is not included. Bag counts are full-size checked bags; ski and golf equipment displaces roughly two bags per set.
Accounts, billing, and terms
- Standing accounts for flight departments, charter operators, and brokers: one point of contact, preferred vehicles, preferred chauffeurs.
- Consolidated invoicing: a single monthly invoice instead of a receipt per trip.
- Minimum notice: six hours standard. Inside that, a $50 rush fee applies and account clients get priority.
- Cancellation: full refund at 48 hours or more, 50% between 24 and 48 hours, none inside 24 hours. Tours require seven days.
- Crew transport: hotel runs and repositioning, scheduled like any other movement.
Send an itinerary
Fill this in and it opens a pre-written email to dispatch. Nothing is stored on this page.
Certificates are ordered from our carrier, so they take a little longer than the rest. We will confirm receipt either way.
Scheduler FAQs
What documents can you provide for vendor onboarding?
Our mutual NDA downloads straight from this page in PDF or Word. The W-9 and our Colorado PUC permit (LL-04689) go out on request, same business day. Certificates of insurance are ordered from our carrier with your entity named as certificate holder, so those take a little longer.
What insurance do you carry?
Commercial auto and general liability, in force on every vehicle and every trip. Tell us the exact entity name and we will have the certificate issued with you as certificate holder.
How do you track our aircraft?
By tail number, on FlightAware Premium. We watch the aircraft from wheels-up, adjust the chauffeur's staging time as the ETA moves, reposition on an early arrival, and get alerted on a diversion rather than finding out from the passenger. You do not need to call us when the schedule slides. The same flight record is what we use to document a delay if waiting time is ever billed.
What happens if the aircraft diverts?
We do not cancel on our own. If a Denver arrival diverts, our default is to reposition to Colorado Springs and cover the ground leg from there. We stand down only on your instruction, or if there is no reply one hour after the aircraft is on the ground.
How much notice do you need?
Six hours is our standard minimum. Under six hours we will still try, and a $50 rush fee applies. Standing accounts get priority on short-notice requests.
Can you handle a tail swap or a passenger count change?
Yes. Tell us the new tail or the new headcount and we re-dispatch. If the vehicle class has to change, we quote the difference before we move.
Do you offer accounts and consolidated billing?
Yes. Flight departments, charter operators, and brokers can run a standing account with one point of contact, preferred vehicle assignments, and a single monthly invoice rather than per-trip charges.
Which FBOs do you serve?
At Centennial (APA): Signature North, Signature South, jetCenters of Colorado, and Modern Aviation. At Denver International: Signature. At Rocky Mountain Metropolitan (BJC): Signature and Sheltair. In the mountains: Signature at Eagle County (EGE) and Atlantic Aviation at Aspen (ASE).
Do you do crew transport?
Yes. Crew hotel runs and repositioning are standing-account work for us, scheduled the same way as passenger movements.
What are your cancellation terms?
Full refund at 48 hours or more, 50% between 24 and 48 hours, and no refund inside 24 hours. Tours require seven days.
How does a private aviation pickup work?
Give us the date, the time and which FBO, and the tail number if you have it, which lets us track the aircraft. Most FBOs allow us to meet you on the tarmac and we follow their staff's direction; where tarmac access is not granted, your chauffeur is waiting at the FBO entrance.
Is our travel confidential?
Yes. Passenger names, pickup and drop-off locations, itineraries, billing and conversations that occur inside the vehicle are all treated as confidential. Every chauffeur who carries Arion clients has acknowledged our SOP and signed a confidentiality statement, and we will sign your firm's own NDA if you have one.
How does corporate billing work?
Corporate engagements begin with a security deposit, negotiated against the vehicles, driver hours and any advance costs the booking requires. The balance is invoiced net 30 with an itemized account of every charge.
What will I know before the trip?
Twenty-four hours before pickup you receive a text with your chauffeur's name, their contact number and photo, the vehicle and its license plate, and your full trip details, with a request to confirm everything is correct. You are then texted again when the chauffeur is on the way, when they are on location, when you are on board, and when the trip is complete. Both the passenger and whoever booked the trip receive every update, so an assistant booking on someone's behalf never has to chase a status. You can also track the vehicle's location from an hour before pickup and throughout the trip.
Sources
Regulations, figures, and schedules on this page come from the operators and agencies that publish them. Check them yourself:
Send the itinerary. We will send the paperwork.
Documents same business day. Quotes faster than that.
Last reviewed: August 15, 2026 by Arion dispatch. Rates, policies and Colorado Department of Transportation rules are subject to change; call (970) 703-4995 for current details.
Confidentiality: names, locations, itineraries and conversations inside the vehicle are treated as confidential on every trip. Read the full policy.