Client Stories
Client Stories
Real Experiences with Arion
Real stories from real clients. Not testimonials we wrote, experiences they lived, in their own words.
Our clients tell it better than we ever could.
We're a luxury transportation company. On paper, we drive people from point A to point B. In practice, something more happens.
What our clients say on Google
"Driver Jim was at the airport waiting for us and greeted us with a smile and ready hand to help us load up our bags, once in car, offered us champagne and sodas."
— Joe O., Google Review
"2 hours one-way trip was super smooth, enjoyable even and uneventful despite various traffic situations. Will and do recommend to others."
— Donna J., Google Review
"Professional, clean & fun!"
— Olivia S., Google Review
Frequently Asked Questions
How are Arion chauffeurs screened and trained?
Every chauffeur passes a criminal background check, MVR review, and drug testing, then trains against Arion's written Driver Excellence Manual and SOP covering ice driving, airport procedure, passenger assistance, and discretion — with annual recertification.
What insurance and licensing does Arion carry?
Colorado PUC authority as a certificated passenger carrier, fully insured on every vehicle and every trip. Certificates of insurance are available for venues and corporate vendor onboarding.
Do you offer point-to-point trips as well as hourly service?
Both. Point-to-point is priced for a single transfer such as home to DEN or hotel to a venue. Hourly (as-directed) service keeps the same chauffeur and vehicle for dinners, meetings, tours, and multi-stop nights.
Can I set up a recurring or corporate account?
Yes. Recurring commuters, executive assistants, hotels, and event planners get a standing profile with preferred vehicle, saved addresses, consolidated monthly invoicing, and priority dispatch.
Are your chauffeurs local?
Yes. Arion's chauffeurs live and drive here, Denver one-ways, I-70 and I-25 timing, canyon roads, resort access, and DEN's arrival flow are learned routes, not GPS guesses.
Is Arion licensed and insured?
Yes. Arion, LLC is a Colorado PUC-certified passenger carrier operating as Arion Transportation and Tours. Every vehicle and every trip is fully insured, well beyond what a rideshare driver carries.
How much does Arion cost per hour?
Rates are hourly and per vehicle, not per person: Executive Sedan from $150/hr, Executive SUV from $125/hr, Luxury SUV from $150/hr, and group vehicles (Luxury Coach Van, Executive/Jet Van, buses) from $250/hr. Hourly minimums apply by vehicle, hourly trips include up to 40 total miles of travel per booking, and your exact total is shown before you confirm.
Are there hidden fees or surge pricing?
No. Arion does not surge for holidays, ski season, concert nights, or storms. Trips that exceed 40 total miles add a per-vehicle mileage charge, and that is calculated and displayed before you book. Gratuity is not included and is always at your discretion.
What is Arion's cancellation policy?
Cancel 48 or more hours before pickup for a full refund. Cancellations 24 to 48 hours before pickup receive a 50% refund. Inside 24 hours there is no refund, and no-shows are non-refundable. Tours require 7 days' notice. Documented medical emergencies and weather or venue closures are reviewed case by case.
Ready to experience it yourself?
Because You Matter. Professional chauffeurs, luxury vehicles, and a level of care you'll remember.
Last reviewed: August 15, 2026 by Arion dispatch. Rates, policies and Colorado Department of Transportation rules are subject to change; call (970) 703-4995 for current details.