Client Reviews
Don't take our word for it.
Hear from our clients.
The majority of our clients are repeat customers. Here's why they keep coming back.
As Featured On
Every review, and where to read it
Arion has 72 client reviews across two public platforms. Both are linked below so you can read them at the source rather than take our word for the number.
| Platform | Rating | Reviews | Read them |
|---|---|---|---|
| ★ 4.7 | 43 | Google Business Profile | |
| Thumbtack | ★ 5.0 | 29 | Thumbtack pro profile |
Ratings differ by platform because the review sets differ. We publish each one as it stands rather than averaging them together. The structured data on this site carries the Google rating only.
Frequently Asked Questions
How are Arion chauffeurs screened and trained?
Every chauffeur passes a criminal background check, MVR review, and drug testing, then trains against Arion's written Driver Excellence Manual and SOP covering ice driving, airport procedure, passenger assistance, and discretion — with annual recertification.
What insurance and licensing does Arion carry?
Colorado PUC authority as a certificated passenger carrier, fully insured on every vehicle and every trip. Certificates of insurance are available for venues and corporate vendor onboarding.
Do you offer point-to-point trips as well as hourly service?
Both. Point-to-point is priced for a single transfer such as home to DEN or hotel to a venue. Hourly (as-directed) service keeps the same chauffeur and vehicle for dinners, meetings, tours, and multi-stop nights.
Can I set up a recurring or corporate account?
Yes. Recurring commuters, executive assistants, hotels, and event planners get a standing profile with preferred vehicle, saved addresses, consolidated monthly invoicing, and priority dispatch.
Are your chauffeurs local?
Yes. Arion's chauffeurs live and drive here — Denver one-ways, I-70 and I-25 timing, canyon roads, resort access, and DEN's arrival flow are learned routes, not GPS guesses.
Is Arion licensed and insured?
Yes. Arion, LLC is a Colorado PUC-certified passenger carrier operating as Arion Transportation and Tours. Every vehicle and every trip is fully insured, well beyond what a rideshare driver carries.
How much does Arion cost per hour?
Rates are hourly and per vehicle, not per person: Executive Sedan from $150/hr, Executive SUV from $125/hr, Luxury SUV from $150/hr, and group vehicles (Luxury Coach Van, Executive/Jet Van, buses) from $250/hr. Hourly minimums apply by vehicle, hourly trips include up to 40 total miles of travel per booking, and your exact total is shown before you confirm.
Are there hidden fees or surge pricing?
No. Arion does not surge for holidays, ski season, concert nights, or storms. Trips that exceed 40 total miles add a per-vehicle mileage charge, and that is calculated and displayed before you book. Gratuity is not included and is always at your discretion.
What is Arion's cancellation policy?
Cancel 48 or more hours before pickup for a full refund. Cancellations 24 to 48 hours before pickup receive a 50% refund. Inside 24 hours there is no refund, and no-shows are non-refundable. Tours require 7 days' notice. Documented medical emergencies and weather or venue closures are reviewed case by case.
How to Judge a Chauffeur Company
Star counts are easy to accumulate. These are the numbers that are hard to fake.
Operating record
More than 2,500 completed trips, 10,556 passengers carried, 579,878 miles driven, and zero accidents. More than 65% of those trips were run on Arion’s own fleet with Arion chauffeurs; the balance went to vetted Colorado PUC-certified affiliate operators trained to Arion’s written standards (how we vet them).
Private Loyalty Rate — 51%
51% of Arion clients book us again, and those repeat clients account for 79% of our revenue. Clients of private chauffeured service rarely publish where they went or who they traveled with, and we never ask them to — so we measure loyalty instead of applause. Read how we handle client discretion and privacy.
Credentials and coverage
Colorado PUC authority LL-04689, fully insured on every vehicle and every trip, with chauffeurs background-checked, drug-tested and trained to our own written standards. See safety and licensing.
Your privacy comes first.
If you’re comfortable sharing your experience publicly, a review helps future clients understand the level of service we provide. You never need to mention where you traveled, who you traveled with, or any detail of your trip — the service itself is what’s useful to others: professionalism, communication, vehicle quality, reliability.
Because You Matter — and so does your privacy. Read how we handle client discretion and privacy.
Ready to experience it yourself?
Join the clients who never go back. Book your first ride today.
Last reviewed: August 15, 2026 by Arion dispatch. Rates, policies and Colorado Department of Transportation rules are subject to change; call (970) 703-4995 for current details.