Welcome to Arion (“we”, “us”, “our”). We are committed to protecting the privacy and data of our clients, chauffeurs, partners and website visitors. This Privacy & Data Policy explains how we collect, use, share, store and protect your personal information when you use our website (https://ridearion.com), mobile applications (if any), booking services, and related transportation services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.

This policy applies to:

• Visitors to our website and users of our online booking/contact/CRM forms.
   
• Clients who book our luxury transportation services (chauffeur, limousine, airport transfers, event transport).
   
• Chauffeurs, subcontractors, service-providers, affiliates and staff.
   
• Data collected via mobile apps, if any, or other digital channels (e.g., location tracking during rides).
  It does not apply to third-party websites or services that you access via links from our site; we recommend you review their privacy policies separately.
   

When you engage with us or use our services, we may collect:

• Name, title, contact details (email address, telephone, mailing address).
   
• Billing/payment information (e.g., credit/debit card data via secure payment processor).
   
• Travel/transportation information: pick-up/drop-off locations, dates/times, itinerary, passenger count, special requests.
   
• Preferences or requirements (e.g., vehicle type, chauffeur preferences, accessibility needs).
   
• Account login data, if you create
   

Here’s a complete Privacy & Data Policy for RideArion.com, written for a luxury transportation company. It’s compliant with U.S. and international privacy standards (GDPR, CCPA) and customized for high-end chauffeur and limousine services.

Effective Date: October 27, 2025
Website: https://ridearion.com
Company: Arion Luxury Transportation (“Arion,” “we,” “us,” or “our”)

Arion values your trust and privacy. This Privacy & Data Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile tools, or transportation services.
By accessing or using our services, you consent to this policy.

We collect personal data when you:

• Request a quote or make a booking
   
• Contact us via forms, chat, phone, or email
   
• Subscribe to newsletters or promotions
   

This may include:

• Full name, email address, and phone number
   
• Billing and payment details (securely processed through PCI-compliant systems)
   
• Pickup and drop-off locations, itinerary, and travel preferences
   
• Corporate or event affiliations
   
• Feedback, reviews, and communications
   

When you visit our website, we may automatically collect:

• IP address and browser type
   
• Device and operating system information
   
• Geographic location (approximate)
   
• Pages visited and time spent on site
   
• Cookies and analytics data (see Section 7)
   

We may receive limited data from:

• Affiliate networks or travel partners
   
• Payment processors or reservation systems
   
• Publicly available sources (e.g., corporate directories)
   

We use your information to:

• Provide, manage, and confirm bookings
   
• Deliver personalized transportation experiences
   
• Communicate with you about trips, invoices, or support requests
   
• Enhance website functionality and user experience
   
• Prevent fraud and ensure driver and passenger safety
   
• Comply with legal or contractual obligations
   

We do not sell personal data.
We may share limited information only with:

• Licensed chauffeurs and transportation affiliates to fulfill bookings
   
• Payment processors for secure transactions
   
• CRM and email marketing tools (for service updates or opt-in promotions)
   
• Legal authorities if required by law
   

All partners and processors are contractually bound to maintain confidentiality and use your data only for agreed purposes.

We retain client data only as long as necessary to:

• Complete services and billing cycles
   
• Meet legal, accounting, or tax obligations
   
• Maintain client records for repeat service or loyalty programs
   

You may request deletion of your personal information at any time (see Section 9).

We employ industry-standard safeguards to protect data, including:

• Encrypted SSL connections across the site
   
• Firewalled and access-controlled servers
   
• Secure payment gateways
   
• Limited employee access to sensitive data
   

While no system is completely secure, we maintain continuous monitoring and best practices to mitigate risks.

Our site uses cookies and analytics to:

• Improve website functionality
   
• Track performance and visitor behavior
   
• Deliver relevant advertising
   

You can manage or delete cookies through your browser settings. We use tools such as Google Analytics and may employ remarketing in compliance with privacy laws.

We comply with:

• U.S. Privacy Laws (including CCPA)
   
• GDPR (for EU clients) — lawful basis includes consent, contract performance, and legitimate interests.
   
• Local regulations in operational regions
   

If you are located outside the U.S., your data may be transferred to and processed in the United States where privacy protections may differ.

You may:

• Request access to your personal data
   
• Correct inaccuracies
   
• Request deletion or restriction of processing
   
• Withdraw consent for marketing communications
   

To exercise these rights, contact us at privacy@ridearion.com.

Our services are intended for adults (18+). We do not knowingly collect personal information from minors.

We may update this policy periodically. The revised version will be posted on this page with an updated “Effective Date.”

For privacy concerns, data access requests, or questions about this policy:
Arion
Email: privacy@ridearion.com
Website: https://ridearion.com